RESIDENTS CHARTER OF RIGHTS

  • The right to be called by the name of your choice.
  • The right to care for yourself as far as you are able.
  • The right to take personal responsibility for your own actions and expect all staff to accept that a degree of risk is involved.
  • The right to personal privacy at all times and a right to lock your own room door.
  • The right to invite whoever you choose into your room.
  • The right to independence.
  • The right to have your dignity respected and to be treated as an individual.
  • The right to receive an anti discriminatory service which is responsive to your race, religion, culture, language, gender, sexuality, disability and age.
  • The right to live your chosen lifestyle.
  • The right of access to your own personal records and information relating to decisions made with all staff that affect your life, and where necessary to be assisted with this.
  • The right to take an active part in any decisions about daily living arrangements that affect your life.
  • The right of access to outside agencies of your choice e.g. doctor, optician, chiropodist etc., and where necessary to be assisted with this.
  • The right to look after your own medicines, if you are able to do so.
  • The right to control your own finances, if you are able to do so.
  • The right to make personal life choices such as what food you eat and what time you get up and go to bed.
  • The right to be involved in your own care plan and be involved in any formal reviews of your needs, which take place at regular intervals.
  • The right to access a formal complaints procedure and to be represented by a friend, relative or adviser if necessary.
  • The right to participate in voting at elections.